WHO is ChargeXcel for?

Anyone who is looking to install a EV Wall charger at home. It is especially appealing to customers who has an maxed out electrical panel.

Why use ChargeXcel?

Using ChargeXcel could save customers thousands of dollars in installation cost, while gain access to advanced features such as Dynamic Load Balancing that usually only available to commercial charge stations.

Do I need to upgrade my 100-amp electrical panel to install a Level 2 EV charger?

No. With an Energy Management System (EMS) like ChargeXcel 60, you can safely install a Level 2 charger on an existing 100-amp panel. The system automatically monitors your home's total energy usage and slows or pauses EV charging if your panel nears its capacity, eliminating the need for a panel upgrade.

How much money does ChargeXcel save compared to a panel upgrade?

A traditional electrical panel upgrade (e.g., from 100A to 200A) typically costs between $2,000 and $5,000+, not including potential utility delays or landscaping repairs. At $880, ChargeXcel saves you thousands of dollars while allowing you to charge your EV just as effectively.

Does ChargeXcel work for homes that already have 200-amp panels?

Yes. Modern homes with 200-amp panels often max out their electrical load calculations due to heat pumps, induction stoves, electric water heaters, and hot tubs. ChargeXcel allows you to safely add a high-powered EV charger to a fully utilized 200-amp system without tripping the main breaker.

Will using ChargeXcel slow down my EV charging speed?

Most of the time, no. Because you typically charge your EV overnight when other household appliances are off, your car will charge at maximum speed. ChargeXcel only slows or pauses the charging during temporary peak energy events, like if you are running the oven, AC, and dryer simultaneously.

What is the Maximum Current allowed?

Charge logic is designed for 48 AMPs continuous load, which means it should be connected to a 60 amps 80% rated breaker.

What is the difference between EVEMS and EVSE?

EVEMS is an Energy Management System, specifically designed for EV charging. ChargeXcel is a new breed of EVEMS. It is meant to be used with an EVSE (Electric Vehicle Supply Equipment, aka level 1 or 2 charger), to charge your car.

Is it legal to install an EV charger on a full panel using an EMS?

Yes. The National Electrical Code (NEC) specifically allows this under NEC 625.42 and 220.70 exceptions. These codes permit the installation of an EV charger on a fully loaded panel as long as an approved Energy Management System is actively managing the electrical load.

Is the ChargeXcel 60 UL Certified?

Yes, the ChargeXcel 60 is strictly UL 916 certified (Energy Management Equipment) by CSA. This North American safety certification is required by local building inspectors and utility companies to ensure the device safely protects your electrical infrastructure.

Will my local city inspector approve a ChargeXcel installation?

Yes. Because ChargeXcel holds a UL 916 certification and complies with the NEC load management exceptions, it is widely accepted by city inspectors for electrical permits. We provide complete CXL-Specs sheets for your electrician to include in the permit application.

What happens if my home's internet or Wi-Fi goes down?

ChargeXcel is designed with safety first. While Wi-Fi is used for monitoring and smart features, the core load-shedding and safety functions operate entirely locally. If your internet connection drops, the system will continue to protect your electrical panel from overloading.

What is the difference between load shedding and dynamic load balancing?

Hard "load shedding" completely cuts power to the EV charger when the panel hits its limit. "Dynamic load balancing" intelligently dials the charging speed up and down based on the exact amount of capacity available. ChargeXcel supports dynamic balancing, resulting in faster and more efficient charging.

How does ChargeXcel know how much power my home is using?

ChargeXcel uses Current Transformers (CT clamps) that an electrician installs around the main incoming power lines inside your breaker box. These sensors measure the exact amount of electrical current flowing into your home in real-time with high precision.

Does ChargeXcel require a hardwired data cable to the EV charger?

No, ChargeXcel features wireless communication capabilities, including Tesla Wireless Charge Management compatibility, allowing it to dynamically adjust charging speeds without needing a hardwired communication cable between the main panel and the EV. Support for smart EV chargers are to come in future software releases.

What happens when my heavy appliances turn off?

ChargeXcel continuously monitors the load. As soon as heavy appliances (like your dryer or AC) turn off and your home's power usage drops back to a normal level, ChargeXcel automatically restores maximum available power to your EV charger.

Does ChargeXcel work with Tesla chargers?

Yes, ChargeXcel is highly compatible with the Tesla ecosystem. It supports direct-to-car Wireless Charge Management, allowing it to seamlessly communicate with your Tesla vehicles to throttle charging speeds up or down based on your home's real-time energy availability.

Does it work with non-Tesla EVs like Ford, Rivian, or Hyundai?

Current not supported. However these features will be released in future software updates.

Can I use ChargeXcel to manage two EV chargers at the same time?

Not at the same time. ChargeXcel will use location services to determine which car is connected to the charger to manage charging speed. However ChargeXcel is designed to work with a single EVSE, and thus charge one car at a time.

Can I install the ChargeXcel system myself?

No. Installing ChargeXcel involves placing CT clamps around live main service wires inside your electrical breaker box and wiring high-voltage circuits. For safety and warranty purposes, it must be installed by a licensed and qualified electrician.

How long does it take an electrician to install ChargeXcel?

For a licensed electrician, installing ChargeXcel typically takes 1 to 2 hours. This is significantly faster than a traditional electrical panel upgrade, which can leave your home without power for an entire day and requires utility company coordination.

How do I find an electrician to install ChargeXcel?

Any licensed, competent electrician can install ChargeXcel using our straightforward installation manual. You can also contact us directly to see if we have a recommended installer in your local area.

Are there any monthly subscription fees to use ChargeXcel?

No. Once you purchase the ChargeXcel 60 hardware, there are no mandatory ongoing monthly subscription fees to utilize its core smart load management and safety protection features.

What is the warranty on the ChargeXcel 60?

The ChargeXcel 60 comes with a standard 2-year manufacturer's warranty. This guarantees that the hardware is free from defects in materials and workmanship under normal installation and use.

What If I need a different configuration than what EV - Powershare currently offers?

Please Contact Us, and tell us what you need. We will provide more varieties as we ramp up our business.